Privacy Policy

Welcome to IdeaSee ("IdeaSee," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, APIs, and related services available through https://ideasee.tech (the "Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Information You Provide

• Name
• Email address
• Account credentials
• Company or organization
• Billing information
• Support requests
• Communications with us
• Prompts, instructions, uploaded files, and other content submitted to our AI services

Information Collected Automatically

• IP address
• Browser type
• Device information
• Operating system
• Language settings
• Time zone
• Pages visited
• Referring website
• Usage statistics
• Error logs
• Cookies and similar technologies

AI Inputs and Outputs

Our Services may process text prompts, images, documents, audio (where supported), and generated outputs. These materials are processed to provide AI functionality requested by users.

2. How We Use Your Information

• Provide and operate the Services
• Authenticate users
• Generate AI responses and content
• Improve system performance
• Maintain security
• Detect fraud and abuse
• Process payments
• Respond to customer support requests
• Communicate updates
• Comply with legal obligations
• Enforce our Terms of Service
• Develop new features

Where permitted by law, we may use aggregated or de-identified information to improve our products and services.

3. Legal Bases for Processing

Where applicable under laws such as the GDPR, we process personal information based on one or more of the following:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, analyze website traffic, improve user experience, protect against fraud, and measure service performance.

You can control cookies through your browser settings. Disabling cookies may affect certain functionality.

5. AI Processing

IdeaSee uses artificial intelligence technologies to provide features within the Services.

• We process the content you submit to generate requested outputs.
• Automated systems may analyze content to improve reliability, detect abuse, and maintain security.
• We may use trusted third-party AI infrastructure providers to process requests on our behalf.
• We do not claim ownership of your prompts or uploaded content solely because you use the Services.

Please do not submit confidential or sensitive information unless you are authorized to do so.

6. Account Information

If you create an account, we may store:

• Name
• Email address
• Login credentials
• Subscription details
• Usage history
• Preferences
• Security information

You are responsible for maintaining the confidentiality of your account credentials.

7. Payments

Payments may be processed by third-party payment providers. IdeaSee does not store complete payment card numbers. Payment providers handle payment information in accordance with their own privacy policies and security standards.

8. Sharing Your Information

We may share information with:

• Cloud hosting providers
• AI infrastructure providers
• Analytics providers
• Payment processors
• Customer support providers
• Security providers
• Professional advisers
• Law enforcement or regulators where legally required

We do not sell your personal information.

9. International Data Transfers

Your information may be processed or stored in countries other than your own. Where required, we implement appropriate safeguards for international transfers, including contractual protections and other legally recognized mechanisms.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the Services
• Maintain your account
• Resolve disputes
• Meet legal obligations
• Enforce agreements
• Protect our legitimate interests

Retention periods vary depending on the type of information and applicable legal requirements.

11. Security

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Privacy Rights

Depending on your location, you may have rights including:

• Access your personal information
• Correct inaccurate information
• Delete personal information
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

13. Children's Privacy

Our Services are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take reasonable steps to delete it.

14. Third-Party Services

The Services may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.

15. Analytics

We may use analytics tools to understand website usage, feature adoption, performance, reliability, and error reporting. Analytics information may include technical identifiers and usage data.

16. Communications

We may send:

• Account notifications
• Security alerts
• Billing notices
• Service announcements
• Product updates
• Marketing communications (where permitted)

You may unsubscribe from marketing emails at any time.

17. Business Transfers

If IdeaSee is involved in a merger, acquisition, restructuring, financing, sale of assets, or bankruptcy proceeding, personal information may be transferred as part of that transaction, subject to applicable law.

18. Compliance with Laws

We may disclose information where necessary to comply with legal obligations, respond to lawful requests, protect our rights, prevent fraud, investigate misuse, and protect users and the public.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When material changes are made, we will update the Effective Date and, where appropriate, provide additional notice. Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

20. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

IdeaSee

Website: https://ideasee.tech

Email: create@ideasee.ai

21. Regional Privacy Disclosures

Depending on your jurisdiction, additional rights and disclosures may apply under laws including the Australian Privacy Act, the General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA), as amended, and other applicable privacy laws. Where these laws apply, we will honor applicable rights in accordance with legal requirements.